When I moved into my apartment in April, 2014, I was informed by the apartment manager that only Cox serviced this area for internet and TV. After awhile, I found out that AT&T also served the apartment. However, I never checked the prices of AT&T to compare to the Cox prices.
A couple of days ago I received an email from Cox advising that their price for TV and internet was going up from $115 to $150 a month. Wow, I thought! That sure is a gigantic increase! When I phoned Cox and tried to bargain, Cox was not interested in bargaining with me.
There is an AT&T store not too far away. So, I biked over there to pay them a visit. It turns out that AT&T does service my address. And the price for internet and TV is only $92. That is less than my old Cox monthly price.
This morning the AT&T installer came to set up my new internet and TV service. It works really good. And the channel guide is much superior to Cox.
When I phoned Cox to cancel my services, they wanted to know why? I replied, "Because you raised my price from $115 to $150."
The lady on the phone from Cox asked me to wait a moment while she checked the prices. When she returned, she told me that I could get my TV and internet service for the old price of $115.
"Sorry!", I told her. "Too little and too late." What nerve they have!!